Pre-launch for Shopify merchants
Answer shoppers before they leave.
Dia is an AI chatbot for Shopify sales and support. It uses your products, collections, pages, articles, and policies to answer questions, recommend products, and reduce repetitive support work.
Preparing for Shopify review. Contact us for pre-launch access.
Built for Shopify stores
Your 24/7 online shopping assistant.
- Answers product and policy questions
- Guides undecided shoppers to relevant products
- Helps with order status requests
- Shows which conversations lead to revenue
Guide undecided shoppers to the right product faster
Cut repetitive support with instant answers and order help
See which conversations lead to orders and revenue
How it works
Store knowledge becomes useful shopper guidance.
Store knowledge
Products, content, policies, and order context
Dia uses the information your store already has to answer practical shopper questions.
Dia
Understands the question and chooses the next best answer
Answer
Recommend
Hand off
Measure
Shoppers
Get faster answers before they leave.
Merchants
See which conversations lead to orders.
What Dia helps with
Turn repeated shopper questions into guided purchase moments.
Answer product questions before shoppers drop off
Use product and store content to respond while customers are still deciding.
Guide undecided shoppers to the right product faster
Help customers compare options and find relevant products from your catalog.
Cut repetitive support with instant answers and order help
Reduce manual replies for common questions, policy details, and order requests.
See which conversations lead to orders and revenue
Connect assistant conversations to direct and assisted purchase activity.
How it works
Your 24/7 online shopping assistant for Shopify.
Dia is built for general Shopify merchants who want more helpful storefront support without adding another live chat workload.
Dia learns from approved Shopify data
Products, collections, pages, articles, policies, and order context power useful answers.
Shoppers ask natural questions
Dia responds with product guidance, support answers, or a handoff path when a human should help.
Merchants see what shoppers need
Conversation and revenue visibility show which questions influence purchase decisions.
Pre-launch access
Bring a smarter shopping assistant to your Shopify store.
Email us to request access while Dia prepares for Shopify review.
Install on Shopify